Ensuring Patient Safety

  • To identify the factors that threaten patient safety in our Medical Center and to ensure that the necessary preventive measures are taken.

Improving the Quality of Healthcare Services and Ensuring Patient-Centered Care

  • To ensure that all healthcare services provided in our Medical Center are delivered in a way that ensures patient satisfaction.
  • Implementing quality standards in healthcare comprehensively across all units. Enhancing quality compliance based on efficiency, effectiveness, productivity, patient safety and a healthy working environment.

Creating a Healthy Work Life and Ensuring Compliance

  • To maintain a high level of satisfaction among healthcare workers providing services at our Medical Center.
  • Sağlık çalışanlarının bağışıklama ve rutin muayenelerinin İSG Mevzuatı kapsamında yapılmasını sağlamak.
  • Employing personnel with the appropriate criteria for the job, ensuring that the person benefits rather than suffers harm in the operations and processes decided upon.

To identify and improve the shortcomings in the current structure of our medical centre and to ensure growth by using resources effectively.

  • After identifying deficiencies, eliminate the factors causing leaks.

Ensuring Timeliness in Medical Center Services

  • To ensure that all appointments at our Medical Center are scheduled with defined examination time intervals.
  • Ensuring satisfaction by reducing patient complaints.
  • Ensuring that patients’ diagnosis, treatment and care services are completed within a timeframe that meets the patient’s needs.

INCREASING EFFICIENCY IN MEDICAL CENTRE MANAGEMENT.

  • Ensuring that the service units of our Medical Centre with insufficient physical space are relocated to more suitable areas through the necessary arrangements.
  • Increase the number of administrative and healthcare personnel working at the Medical Centre in line with requirements.
  • To establish revenue-enhancing policies.
  • Engage in cost-cutting activities.

Improving the Quality and Quantity of Medical Center Personnel

  • Increase the number of qualified personnel working at the Medical Centre in line with requirements.
  • Provide personal development training for employees.
  • To enable healthcare workers to obtain professional certification.
  • Organise in-service training activities for Medical Centre staff.

Eliminating Infrastructure and Equipment Deficiencies in the Medical Center and Ensuring Continuity

  • To ensure that necessary repairs and renovations in our Medical Center building are carried out in accordance with Healthcare Quality Standards (SKS).
  • Ensuring that any equipment and hardware deficiencies that arise over time in the technical infrastructure of the Medical Centre are addressed.
  • Our Medical Centre aims to modernise its visual areas.

Improving Communication Between Patients, Their Relatives, Medical Center Staff, and Management