OUR MISSION

To be among the institutions that make a name for themselves in the healthcare sector and medical tourism with our fundamental values, international service standards, and patient- and employee-safety–focused approach—where our patients feel safe, their rights are respected, and healthcare is provided at global standards through effective, sustainable, preventive, and health-promoting treatment policies.

OUR VISION

To be a pioneering healthcare institution and a reference center in health tourism that adheres to medical and ethical values, keeps up with current developments, stands out with its innovative and friendly service approach, and provides high-quality healthcare at international standards through a modern technological infrastructure without compromising patient and employee safety.

QUALITY POLICY

In line with national and international standards and developments, our goal is to provide effective healthcare services, continuously improve our service quality and quality system, and enhance employee awareness to increase both patient and employee safety and satisfaction.

OBJECTIVES:

  • As management, our objective is to plan and implement necessary activities to continuously improve and develop the quality management system.
  • Our fundamental principle in the service process is to maintain the highest level of patient satisfaction by adopting a patient-centered approach.
  • To closely follow technological and scientific advancements and integrate them into our service process, thereby continually improving the quality of healthcare services.
  • To meet the expectations and needs of our patients, suppliers, and employees at the highest level, providing them with an environment of trust.
  • To continuously support our employees through training, contribute to their development, and ensure their active participation in improvement processes.

OUR VALUES:
Accepting patient and employee safety as part of our institutional culture.

  • Respectful of Patient Rights
  • Harmonious in teamwork and working with a team-oriented approach.
  • Aiming for patient and employee satisfaction.
  • Providing effective services within ethical standards, sensitive to society and the environment.
  • Adopting a fair and scientific approach
  • Participatory in diagnosis, treatment, and practices through foresightful approaches.
  • Adopting the principle of “do no harm” during treatment.
  • A management approach that supports patient and employee feedback and suggestions.
  • Valuing the development of employees.
  • A management system that is continuously measurable and assessable.

Our values express the fundamental principles and rules that guide all the activities carried out by our institution.